We offer Complimentary Ground Shipping via FedEx or UPS on all U.S. orders. Your package will be delivered within 5 to 7 business days.
Ensure your package arrives on time with 3-Day, Express, or Overnight shipping. Visit the Shipping and Returns page for shipping cutoff dates.
IN-STORE AND VIRTUAL APPOINTMENTS
We are committed to providing our clients with the highest level of service. A personal style consultant will curate and guide you through a selection of merchandise based on your specific needs.
Shop now and split purchases into interest-free payments at checkout.
Add a personal message at checkout and we'll print it on an elegant card to go with your gift.
Sale merchandise is final sale. We do not offer returns, exchanges, or store credit on purchased sale items.
Underwear is final sale. We do not offer returns, exchanges, or store credit on purchased underwear items.
You may return any non-final-sale product ordered on the TOMFORD.com website for refund within fourteen (14) calendar days from the delivery date. Returned products must be in their original condition, unused, unwashed, unaltered, and in the same condition in which it was received with all tags attached, and in the original packaging and plastic wrap (including, if possible, the original delivery box). The original invoice must be provided with any return.
AT THIS TIME, TOMFORD.COM PURCHASES CANNOT BE EXCHANGED THROUGH TOMFORD.COM. TOMFORD.COM ORDERS CAN INSTEAD BE BROUGHT TO A TOM FORD BOUTIQUE TO BE EXCHANGED OR RETURNED (TO THE ORIGINAL FORM OF PAYMENT OR A GIFT CARD).
Certain restrictions apply to any return or exchange, including for altered or personalized products, sale and other non-returnable products. Please see Terms and Conditions for more information.
REGRETFULLY, TOM FORD STORES ARE UNABLE TO REPAIR OR REPLACE ITEMS NOT PURCHASED WITHIN ONE OF OUR GLOBALLY OPERATED TOM FORD STORES. THIS INCLUDES ITEMS PURCHASED AT OTHER THIRD PARTY STORES, ONLINE RETAILERS, AND AT TOM FORD OUTLETS. IF AN ITEM HAS BEEN PURCHASED THROUGH TOMFORD.COM, PLEASE CONTACT ASSISTANCE@TOMFORDINTERNATIONAL.COM FOR REVIEW.